To begin your journey, please log in to our Volunteer Portal (vp.redcross.sg) to register as a volunteer or member, and sign up for available opportunities.

Getting Started on the Volunteer Portal

1. MyProfile

• Update your personal particulars, skills, and licences/certifications.

• Your login ID is now your registered email address.

• For your password, please use the 'Forgot Password' function to reset if needed.

• For security, NRIC/FIN numbers are now displayed only by the first and last four characters (e.g. S567A / G567A).

• Accounts with shared email addresses have been deactivated unless an alternative email was provided for each family member.

2.  MyInterest

• You'll be automatically given 10+ general volunteer roles to start your journey but please feel free to update and indicate your volunteering roles interests, availability, and relevant licenses/certifications. 

Please note that certain roles require valid documentation and/or verification by SRC staff.

3. Events

• View and sign up for volunteering and training activities.

• Opportunities visible under Volunteering Activities will depend on your confirmed roles in MyInterest.

• Training activities currently listed do not include courses conducted by the Singapore Red Cross Academy (please visit here for Academy courses).

Volunteer Induction

All new volunteers are strongly encouraged to attend our Volunteer Induction Session. While not a prerequisite to start volunteering, this session will familiarise you with the Singapore Red Cross, our services and programmes, the volunteers' code of conduct, and the different volunteering opportunities available. It is also a valuable chance to meet fellow volunteers, exchange experiences, and build a supportive network within the SRC family. You can still sign up and volunteer at our events such as Flag Day, International Bazaar, World Blood Donor Day as it does not require any specialised skill sets and volunteers are typically only required to attend a briefing session prior to deployment. If you possess specific skill sets, you may start volunteering with SRC programmes.

Need Help?

If you encounter any difficulties, please reach out to us at volunteer@redcross.sg. 

As a general practice, the Singapore Red Cross Society does not issue certificates of volunteering, testimonials, or provide endorsement of supporting documents for applications. We may, however, provide you with a Letter of Service Hours (LOSH) that indicates your total number of volunteering hours you have completed with the Singapore Red Cross.

Should you require this letter, you may visit our Volunteer Portal to check your volunteering hours if up-to-date to download the letter.

Here's how you can view your Letter of Service Hours (LOSH):

1. Log in to the Volunteer Portal

2. Click 'My Profile' > 'Download Letter of Service Hours'

3. You can view your LOSH

For any unrecorded volunteering hours, please contact your Volunteer Manager or reach out to us at volunteer@redcross.sg

If the volunteer activity you are participating in requires you to be in the Singapore Red Cross Volunteer T-shirt, the staff in-charge or event coordinator (whose contact details are shared in your confirmation email) will issue the t-shirt to all first-time volunteers before the start of the event. Should you require a replacement for a damaged or worn-out T-shirt, you may request from the staff-in-charge before the event date.

Watch our quick tutorial on how to navigate our SRC Volunteer Portal

If you need to update your email address, please reach out to us at volunteer@redcross.sg.

You may update your contact details via the Volunteer Portal. Here's how you can update your contact details:

• Go to 'My Profile' tab 

• Click on the 'Edit' button in the top right of the 'Contact Details' section

• Update the details and click 'Save' at the bottom of the page

We do not currently provide an unsubscribe option but we will temporarily transition your account status to inactive. The process will involve the removal of your email address from our database, thereby restricting access to your account. Additionally, you will be unable to log in or receive any correspondence. Should you desire to resume engaging in volunteering opportunities, kindly notify us to reactivate your account.

Alternatively, if you prefer, we can proceed with permanently deleting your volunteer account. This will entail the erasure of all associated records, encompassing volunteering engagements and training hours.

Please reach out to us at volunteer@redcross.sg if you would like to either deactivate or permanently deleting your account.

Some volunteering roles (e.g. First Aider, Writer) require certain types of skills or experiences to perform the role and hence we would need the specific certificate/license or portfolio link to be uploaded for verification. Please ensure that your certificate/license or portfolio link is uploaded accurately. It will be rejected if:

• Information is incorrect / incomplete

• Does not meet minimum criteria (i.e. Minimum Age, Certification details)

• Picture is not uploaded in PNG or JPEG format

After uploading the required certificate / license or portfolio link, the staff will verify and approve it and the associated volunteering role will become “Confirmed”. The approval will take up to 10 working days.

Upon registering for the volunteering event in the Volunteer Portal, you will receive either a “Confirmation” or “Receipt of Interest” email. Your registration for the event is only confirmed if you receive a “Confirmation” email. You may also proceed to the Volunteer Portal (Settings > Manage Registration) to check the registration status.

Some of the volunteering events, such as Befriending or Tutoring, require selection by the staff (e.g. screening) and hence you will only receive a “Receipt of Interest” email. You will receive a confirmation email around 1-2 weeks before the event date if you are selected for this event. 

If you are unable to attend the registered slot(s), please proceed to Volunteer Portal (Settings > Manage Registration) to unregister the event slot(s).

The hours will generally be reflected within 2-4 weeks after the completion of volunteering events in your profile, as we are marking the attendance in batches. Should the hours still not be reflected after 4 weeks or for urgent cases, please email the staff IC or volunteer@redcross.sg to expedite the process.

Time commitment depends on your availability. However, certain SRC Programmes and volunteer roles, especially those beneficiary-facing (i.e.  Befriender,  Tutor/Mentor, etc),  will require more regular commitment as it entails forming and maintaining relationships with beneficiaries.  Regular volunteering roles with no time commitment and ad-hoc volunteering roles are also available.

Further information will be given during the Volunteer Induction Sessions (VIS) by the Programme Managers and/or Volunteer Leaders.    

While it is not mandatory, all members are encouraged to sign up for the Standard First Aid + AED Provider course which is conducted by the Singapore Red Cross Academy (SRCA). 

Volunteers must be First Aid certified to volunteer in SRC’s first aid- related programmes (e.g. First Aider On Wheels programme, Community First Aid coverage, deployment abroad for overseas missions). 

For other events and programmes, SRC will provide briefings and specific training to ensure that volunteers are service-ready (equipped with necessary skill sets and knowledge) before deployment.

There are two channels to find out about available opportunities

1. SRC Volunteer Portal

When you log in to the Volunteer Portal (vp.redcross.sg), you will be able to view and register for upcoming volunteering opportunities. Please ensure your profile details are updated (including licences and certifications), and that you have selected the roles you are interested in volunteering as. This will provide you access to view and register for upcoming events / opportunities tailored to your volunteering interests.

2. Email listing

Email is one of the main mode of communications SRC uses to communicate with our stakeholders. Once your registration is complete, you will be automatically added into our mailing list. You will receive email updates on the latest happenings in SRC, and also upcoming training and volunteering opportunities for you to partake in. 

To avoid missing out on any email correspondence from Singapore Red Cross, you may want to whitelist do-not-reply@redcross.sg. Email us at volunteer@redcross.sg if you have any further clarifications.

This is the overview of the volunteering activities in SRC that you may consider.

To facilitate the planning and execution of your potential CSR initiatives that align with your objectives, please provide us with the following details and email us at volunteer@redcross.sg:

• Group Volunteering Objectives:

• Number of Volunteers:

• Available Resources (if any):

• Budgetary Considerations (if any):

• Preferred Volunteering Activity

   - SRC Activities (i.e Beneficiaries facing/Blood Donation)

  - Engagement with Fundraising Elements

Depending your area of involvement, you may receive:

1. Programme Orientation & Training

An in-depth orientation and/or programme-specific training will be provided to help you carry out your role effectively. Some programmes may require your commitment before training is offered.

2. Volunteer Skills Training (VST)

A Volunteer Management initiative to upskill our general pool of volunteers with transferable skills for future volunteering. These sessions are often conducted in collaboration with SRC departments, partners, or volunteer groups, with the aim of building a stronger skilled volunteer pool. 

3. Volunteer Leadership Programme (VLP)

A specialised programme to nurture and empower committed volunteers to take on leadership roles. Selection is based on passion, leadership potential, communication skills, and a 2-year commitment. Benefits include training sponsorship, access to the Volunteer Management System (VMS), an exclusive vest, opportunities to represent SRC at key events, and official appointment/reference letters. 

Most of the volunteer training, especially those provided by the VM department are free to attend - although some may require you to meet certain criteria before you can be accepted. Some SRC programmes offer in-depth training to better prepare volunteers for their specialised deployment, whether locally or overseas.  Please check with your Volunteer Managers if payment is required.

If you'd like to learn more or explore about training opportunities, please reach out to volunteer@redcross.sg.

For interest in the training courses offered by the Singapore Red Cross Academy (SRCA), you can visit the website here - https://redcross.sg/get-trained/first-aid.html 

Volunteer Induction Session (previously known as Basic Training) is the mandatory orientation for all newly signed-up volunteers. It is conducted at least once a month, and prepares you with information you need to start your volunteering journey with us. 

Here’s how you can register for the VIS on Volunteer Portal:

1. Upon successful log-in to the Volunteer Portal, you can see the banner on Volunteer Induction session (VIS) slots - click Go and you will be directed to a page of the next VIS schedule for you to register. 

Kindly contact us at volunteer@redcross.sg if you require further clarifications or have any other queries.

Membership is open to any person who adheres to the principle of the Red Cross Movement and SRC Constitution. We are delighted to welcome you to our community. You can choose from two membership options:

1. Subscribing Member – $100 for 5 years

2. Life Member – One-time fee of $350

Please visit the registration page to begin: Register here

Payment Instructions:

At the final stage of registration, you will be asked to choose your preferred payment method:

• Credit Card or PayNow: For PayNow, please follow these steps:

1. Log in to your banking app and select the ‘Scan to pay’ option.

2. Scan the QR code provided.

3. Confirm the account details and enter the appropriate membership fee.

4. Input your UEN/Bill Reference Number (Last 4 digits of NRIC) and complete the payment.

5. Kindly email the payment confirmation to volunteer@redcross.sg.

• Cheque Payment: If you prefer cheque payment, please make it payable to Singapore Red Cross Society. On the back of the cheque, include your name (as per NRIC), contact number, and membership type. Please mail the cheque to:

Singapore Red Cross

15 Penang Lane, Singapore 238486

Attention: Volunteer Management Department

Once your payment has been processed, you will receive a Welcome email confirming your membership and providing further details regarding your Welcome Package.

Should you have any questions or require assistance with your registration, please do not hesitate to contact us at: volunteer@redcross.sg or membership@redcross.sg 

To apply or renew your membership, please follow the steps below:

1. Log in to the Volunteer Portal (vp.redcross.sg) 

2. Navigate to 'My Profile' and select 'Membership Details'.

3. Click on 'Renew/Upgrade' (a pop-up window will appear).

4. Choose your membership type:

• Subscribing Member: $100 for 5 years

• Life Member: One-time payment of $350

5. Select your payment method: either PayNow (Please input your last 4 digits NRIC as reference number) or Credit Card.

6. Take a screenshot of the transaction details for your reference.

7. If paying by PayNow, please email the transaction details to membership@redcross.sg

Once your payment is complete, you will receive a Welcome email confirming your membership application or renewal, as well as details about your Welcome Package.

Here’s how you can view your Membership Status/Digital Card:

• Log-in to Volunteer Portal

• Go to 'My Profile' > 'Membership Details'

• View Membership Card

• You can screenshot and save the digital card for your reference

Once your payment has been processed, you will receive a Welcome email confirming your membership and providing further details regarding your Welcome Package. 

The Membership Package include:

• Membership Welcome Letter

• Wallet Sized First Aid Kit

• SRC Volunteer Shirt

• Members Pin

• Membership E-Card

Your welcome package will be prepared and posted in batches every two months via Singpost Smartpac. We will notify you via email as soon as your package is on its way - so keep an eye on your inbox! Please reach out to volunteer@redcross.sg or membership@redcross.sg.

As an SRC member, you’ll enjoy a range of exclusive benefits, including:

• Members - ONLY access & Priority to selected events

• Exclusive learning journeys & Insider Briefings

• Opportunities for Overseas Humanitarian Exposure

• Invitation to attend the Annual General Meeting (AGM)

• Retail Discounts at the Red Cross Shop

• Special Training Discounts at Singapore Red Cross Academy (SRCA)

• Access to e-copies of SRC Newsletter & Annual Report

Be a Singapore Red Cross Member Now! Please find out more information and to sign up in this link here. 

*Please note that you would need to register as a volunteer before applying for the membership.